About Us
ZKE Exchange is operated by ZKE Global Limited (registered in the Bahamas). We launched in October 2022, providing global users with digital asset trading and related services. We focus on building trading infrastructure and risk control capabilities, continuously optimizing matching, asset management, and system stability, and are committed to delivering a more transparent and reliable trading experience for our users.
Digital asset prices are highly volatile and may result in partial or total loss of funds. Market information and tools provided by the platform are for decision-making assistance only and do not constitute investment advice.
Development Goals and Vision
Rather than pursuing reckless expansion, we aim to build a “small but refined, high-quality” digital asset trading platform:
While adhering to compliance and risk management, we continuously improve product experience and service capabilities, striving to present platform operations and risk control information to users as clearly and transparently as possible, providing long-term stable services.
Services We Provide
ZKE Exchange offers services including but not limited to:
- Spot Trading and basic asset management functions;
- Market Data and Price Display;
- API Interfaces and developer services;
- Platform events, tasks, and user incentives (subject to event page rules);
- Other products and services launched or adjusted by the platform from time to time.
Some services may be restricted or unavailable in certain countries/regions due to local laws, regulations, and compliance requirements. Please refer to the platform’s actual availability and official announcements for details.
Core Capabilities and Features
1) Technology & Product: Continuously Evolving Trading Infrastructure
We build trading and risk control capabilities based on a self-developed core system, continuously optimizing performance, stability, and availability. We iterate our products around user needs, including trading experience, data display, asset management, and interface capabilities.
We also monitor developments in the on-chain ecosystem and Web3 space, conducting related technology and product research, and exploring viable features and applications under compliance and controlled risk conditions.
2) Team & Operations: Experience-Driven Long-Term Management
Our team members come from fields such as crypto technology, blockchain infrastructure, and financial services. The platform employs mature engineering architectures and operational systems for key systems and components, supported by monitoring alerts and emergency mechanisms, aiming to maintain service continuity and user experience during high concurrency and volatile market conditions.
3) Security & Compliance: Multi-Layered Protection and Risk Control System
We consider security a foundational capability and implement multi-layered protection measures, including but not limited to:
- Asset Security: Cold/hot wallet strategy, multi-signature, separation of duties, and risk control processes;
- Account Security: Login protection, Two-Factor Authentication (2FA), abnormal behavior detection, and withdrawal risk controls;
- Data & Privacy: Transmission encryption, access controls, and necessary security audit mechanisms;
- Business Continuity: Monitoring alerts, incident response, and contingency plans to ensure service stability.
We also implement compliance measures such as KYC identity verification, AML (Anti-Money Laundering), and sanction screening to mitigate financial crime risks and protect user and platform safety. For details on personal information handling and compliance rules, please refer to the Privacy Policy and Anti-Money Laundering (AML) Policy.
4) Ecosystem Collaboration: Open Capabilities and Partnership Support
We are committed to supporting partners and project teams via interface capabilities and service systems, including technical integration, product listing processes, and necessary compliance support, under controlled compliance and security conditions. We continuously optimize platform capabilities and product experience based on market and user feedback.
5) User Experience: Service System and Continuous Improvement
We prioritize user experience and service efficiency, offering 24/7 customer support and continuously refining product interactions and service workflows. We actively integrate automation and intelligent capabilities during system upgrades and process improvements to enhance response efficiency and service consistency.
Contact Us
For any questions, suggestions, or compliance-related inquiries, please contact us:
- Support Email: support@zke.com
- Official Website: https://www.zke.com/